IF YOU ARE UNHAPPY WITH OUR SERVICE

​If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Shawshank FS Ltd Complaints Department
Unit 3F Forward House
Aston Business Park
Shrewsbury Avenue
Peterborough
Orton Longueville
PE7 8PN
 
Email: info@shawshankfs.co.uk
Tel: 01733 243782
 
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)