If you are unhappy with our service

​If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
 
Shawshank FS Ltd Complaints Department
3 Brecken Court
Hampton
Peterborough
Cambridgeshire
PE7 8PN
 
Email: [email protected]
Tel: 01733 243782
 
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)